Cake Orders - Terms and Conditions

Quotations and Ordering

Provision of a quotation does not imply that we will accept an order, the order only becomes definite when a deposit has been paid. Initial quotations are approximate, we will give a firm quote when your exact requirements are known. Quotations always include a £10 reduction assuming your order is placed by email or telephone.

Payment Conditions

A non refundable deposit of 25% minimum is taken at the time of order. If your cake is being delivered more than 50 miles, a further 25% non refundable deposit is taken 7 days before the delivery date, the balance of payment being due when cake is received by you. (Except in the case of wedding cakes where the outstanding balance has to be paid 2 weeks prior to the wedding date)

Payment Methods

Deposits can be paid by cheque, (please make cheques payable to "CakesSince1982.com", and post to 5 Furzehatt Park Road, Plymouth PL9 8LE), or by credit/debit card on 01752 294394. Balances can also be paid by these methods if paying at least 14 days before delivery, or on collection (and then also by cash). If your cake is being delivered, cash or guaranteed cheque are the only payment methods acceptable.

Taking Delivery of Your Cake

Cakes should be inspected on receipt to ensure that they were not damaged in transit, as you (or any third party taking delivery, e.g. hotel etc.) shall be solely responsible for any damage to any products which occurs (i) after the delivery or collection of any product and/or (ii) as a result of failure to follow any instructions/advice we may give in respect of storage or setting up or of further transportation of the cake.

Recipes

Any special recipe request such as 'no nuts' will be met wherever possible. However, no absolute nut free guarantees can be given, as some ingredients are not guaranteed nut free by the manufacturers.

Designs

Any designs and information provided by you to CakesSince1982.com should not infringe the rights of any third party, and you will be responsible for any losses, damages, costs, expenses or other claims arising from any such infringement. All rights in any designs conceived by CakesSince1982.com shall remain the exclusive property of us and you acknowledge that we may reproduce images and/or designs without reference to you. Due to a policy of continuous improvement, we reserve the right to make minor changes to designs from those illustrated.